Return & Refund Policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return under the conditions below.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition you received it

• The item must be in its original packaging

• Proof of purchase is required

Non-returnable items

Certain items cannot be returned, including:

• Used products

• Personal care items that have been opened or used

• Items marked as final sale

Return process

To start a return, please contact us at:

liorastoreco@gmail.com

Include:

• Your order number

• The reason for the return

• Photos if the item arrived damaged or incorrect

If your return is approved, we will provide instructions on how to return your item.

Return shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or incorrect items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue.